Reference

Your Terms & Conditions at livescore asianbookie

When you open an account with us, you're entering into an agreement that covers how your deposits work, how we handle your data, and what happens if there's…

Account Access RulesPayment & Withdrawal PolicyData & Privacy Protection
livescore asianbookie Your Terms & Conditions at livescore asianbookie
HELP & CONTACT

Reach Our Terms Support Team

Live Chat Open your account and head to the lobby footer. Our chat team is available 08:00–02:00 Jakarta time, seven days a week. They answer policy questions, account holds, and dispute starts.
Email Support Write to [email protected] with your account email and the issue. We reply within 12 hours on weekdays, 24 hours on weekends. Include your transaction ID if it's about a payment.
Account Settings Log in, tap your profile icon, and select 'Account Preferences'. View your full terms acceptance history, payment method records, and withdrawal logs there for your reference.
SECURITY & DATA

How We Protect Your Account Terms

Data Retention

We store your account data, payment history, and game records for seven years after account closure for compliance and dispute handling. Deletion requests are processed within 30 days if permitted by local law.

Cookie & Tracking Policy

Our site uses session cookies to keep you logged in and analytics cookies to track page behaviour. You can disable non-essential cookies in your browser settings without losing account access.

Account Security

Your password is hashed server-side and never stored in plain text. Withdrawals require two-factor confirmation via SMS to your registered phone number before funds leave.

Payment Verification

DANA, OVO, GoPay and QRIS transactions are verified in real time against your registered phone and account name. If there's a mismatch, the deposit is held and we contact you.

Dispute Resolution

If you contest a transaction, we open an investigation ticket within 24 hours. You'll receive a case number via email to track progress and upload supporting evidence.

Request Changes

To update your payment method, phone number, or address, log in and go to Settings > Account Details. Changes take effect immediately; we keep a 90-day audit log of all edits.

Common Questions About Our Terms

Yes. You can close your account anytime via Settings > Account Management. Any remaining balance is returned to your original payment method within 24 hours. Your account data is retained for seven years for compliance; you can request deletion after that window.

Failed deposits are reversed automatically within minutes. The money returns to your wallet; we don't charge a fee. If it doesn't appear, contact support with your transaction reference. We investigate within 4 hours on weekdays.

Yes. Each game has a minimum and maximum bet posted in the lobby. Your account also has a daily deposit cap (settable in Preferences) and a rolling monthly loss limit where local law permits. These are optional but recommended.

Our terms are uniform across Indonesia where local law permits. Some game categories or betting features depend on local law. If you're unsure whether a game is available to you, check your lobby or contact support.

Your account and data remain your own. We're the custodian. You can download your full transaction history and account statement anytime via Settings > Data Export. Files are emailed as PDF within 48 hours.

Email [email protected] with your account email and details. We review within 7 days and respond with our findings. If unresolved, escalation goes to our compliance officer via formal letter.

We update terms only when required by law or to clarify existing rules. Changes are posted on this page and emailed to your registered address 14 days before they take effect. You're invited to review and ask questions via support.